How does it work?
This also includes facets/filters for your customers to fine-tune their results.
How do I try it?
The first step is to install the Klevu App from the Shopify App Store. Once installed, navigate to the Klevu App Settings and find the section on Smart Category Navigation.
Klevu Smart Category Navigation is a paid add-on which must be enabled for your plan, if it isn’t already. If you find this option disabled within the App, please follow the instructions to request activation.
Select the option Use Klevu theme and read the important information within, including this article and the Frequently Asked Questions. Once you are happy, click on Save to complete the integration.
There is no further work required in Shopify. Klevu will automatically display products in the most relevant order, every time a customer visits one of your Collection pages.
Frequently Asked Questions
The following are the most frequently asked questions. Please familiarise yourself with these topics before enabling Klevu Preserve Layout on your Shopify store.
Should I take a backup of my Shopify theme?
Exactly what changes will be made when this option is enabled?
The automated installation process automates all of the steps outlined within the manual steps. To understand fully what happens, please review the following article: Add Klevu Search to a Shopify Unpublished Theme
How do I ensure Klevu Analytics works correctly with Klevu Theme?
With this integration option, Klevu templates take care of the analytics calls required, so there is no need to take any further steps which may be necessary with the Preserve Layout approach. You can view the analytics for your Collection pages in the Klevu Merchant Centre under Category Navigation > Analytics.
I use Apps on Collection pages, will they still work?
No. Klevu replaces the entire collection.liquid template with this layout option. Any custom functionality you have on the Collection pages would need to be replicated via customisation work in the Klevu templates.
What if I (or another App) manually change the order of products?
With Klevu theme, modifying the sort order of products within a Collection in the Shopify admin panel will not have any impact on the sort order displayed to your customers. Klevu uses its own algorithm to display the products in the appropriate order, using a mixture of AI, Machine Learning and the rules you create within Klevu Visual Merchandising.
Can I change the sort-order “Relevance” to something else?
Yes. This involves a small code modification to the collection.liquid
template, so it is best performed by your frontend developer. Details on the available sort orders can be found here
Can I use Personalisation with Klevu Theme?
Yes. With Klevu theme, the products to display on a particular Collection are retrieved in realtime when your customer lands on the page, so it is possible to enable personalisation so the results they see will update based on the products they are most interested in. Please contact Klevu Support
to enable this for your store.