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Catalog Sync

You can check the catalog sync status for all stores in Klevu Merchant Center. Follow the steps below to check the catalog sync status.

  1. Login to Klevu Merchant Center using the valid login credentials
  2.  Go to Account Setting → Stores→ List of Stores & Catalog Sync

    (You can also navigate to the above page by clicking on "Sync Status" from the home page)

You can view the following details under Sync Status.

  • Last Sync:  Displays last sync date with the timestamp of data.
  • Data received for Sync:  Whenever you submit new data to sync, it will show the date of data received with the timestamp. It will also display the number of records left to index.
  • Note: If under Sync status, you see the following text Not received any data for sync, it indicates that your data has not been submitted for sync.
    Please contact, for any help.

Note: To know the latest sync status of catalog, click on the refresh button.

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