If you are using an ERP or 3rd party tool for product updates then please follow the below steps:
- Login into Magento admin panel
- For Magento 1
Go to System → Configuration → Klevu → Search Configuration
For Magento 2
Go to Stores → Configuration → Klevu → Search Configuration - Go to Developer Settings (the option is visible at “default config” level)
- Select “are using an ERP OR 3rd party tool for product updates” to “Yes”
- Click on Save Config button