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Prerequisites

For sites using Magento Klevu module versions 3.x or 2.x, please refer to this article. For version 4.x, kindly follow this link.

Check if your CRON is setup properly. Magento uses CRON jobs for 'automatically' updating currency rates, catalog price rules, Google sitemaps, customer notifications etc. Klevu Search plugin also relies on CRON to synchronize products. It is, therefore, very important that you setup a cronjob to execute cron.php OR cron.sh found in your Magento installation folder.

How to setup a CRON?

  • Magento indices must be uptodate
    • To make sure Magento indices are always in uptodate status, please run the following command on Magento root.  php bin/magento indexer:reindex 

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