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How does the url redirect feature work?

Klevu offers two types of layouts for the landing page.

  1. Based on the Klevu Template
  2. The one that preserves your native theme layout

Depending on which layout you have chosen our javascript decides where to take your shoppers to when they press the enter key in the search box. But before the shopper is redirected to the search results landing page, our JS will check if there is any URL redirect set in the Klevu Merchant Center (KMC). If there is any URL redirect found for the entered keyword (exact match), the shopper will be taken to that page.

Only when you have chosen the preserving your native layout option and if there is no applicable URL redirect found in KMC, URL redirects in the Magento backend are looked upon. If there is any URL redirect found in the Magento backend, it will be respected.

Please refer to Managing URL Redirects for managing URL Redirects in KMC.

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