Magento allows catalog rules and custom prices to be specified for each product according to which customer group a visiting customer belongs to. This article details which elements of this functionality we do and do not support with Klevu search.
March 2021: Currently our Magento 2 extension only supports this feature for Simple Products. We aim to add support for Configurable, Grouped and Bundle products, but this is not yet available. For Configurable products, please contact Klevu Support who may be able to help with a workaround in the meantime.
In Magento it is possible to configure prices for each product per customer group, which are also known as tier prices. Klevu indexes these prices when your product data is synced, and returns them with search results in the field `groupPrices`.
Catalog Price Rules
In Magento it is possible to create rules to automate the association of prices to customer groups via catalog price rules.We currently do not support catalog price rules in our extension. This is due to the overhead required to calculate and index these prices during sync time, which would slow things down a great deal. We do have some workarounds in place, but this is only really feasible when the total record count (products + variants) is 8,000 or less. If your catalog is smaller than this, please contact support in case they are able to help with your specific case.