Access for Multiple Users

1. Login to the Klevu Merchant Center account.
2. Click on Settings at the top right corner of the screen
3. If you are the owner of the Klevu Merchant Center, click on User Management from the side panel.
4. Click on Add New User
5. Enter the email address who you wish to invite, and select the permissions to assign the required access.
   
   
   

   Permissions
   Add New Stores	User will be able to create & manage new store.
   Manage Billing & Subscription	User will be able to view & manage: Subscription & Billing Details Invoices Payment Methods

6. Choose which stores should the invited user have access to.
   1. You can give all stores access to the invited user. When you choose this option, the invited user will have access to any new store added in the future.
   2. Optionally, you can also assign specific stores using the Specific Stores option.
7. After selecting the store access. Click on the Invite option.
   

Note: If you update store access for a user, the change will go in effect after the user re-logs in.

Invited users

The invited users will receive an email to accept the invitation. The link to accept the invitation is valid for 7 days. To gain KMC account access, click on the Accept Invitation

1. Fill up the required information
   

2. Click on Accept Invitation

3. Login into the Klevu Merchant Center account with your new credentials.

Invitation status

In the following table are examples of the different statuses you’ll see on your User Management screen.