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Access for Multiple Users

  1. Login into the Klevu Merchant Center account
  2. Click on Settings at the top right corner of the screen
  3. If you are the owner of the Klevu Merchant Center, click on the User Management tab
  4. Click on Add New User 
  5. Enter the email address who you wish to invite 
  6. Click on Invite

Invited users

The invited users will receive an email to accept the invitation. The link to accept the invitation is valid for 7 days.

  1. To gain KMC account access, click on the Accept Invitation
  2. Fill up the required information
  3. Click on Accept Invitation

  4. Login into the Klevu Merchant Center account with your new credentials

Invitation status

In the following table are examples of the different statuses you’ll see on your User Management screen.

Status
Description
Active Users
The user has access to KMC.
Invited Users
The user has been invited, and an email invitation has been sent to them. After they accept the invite, their status will change to Active.
Invited Users - Expired
The user has been invited and added to KMC, but the email invitation been expired. You can resend an invite so they can complete setting up their account.

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