Note : Magento 2 version should be greater than 2.1.19
To resize the image follow the steps below:
- In Magento Admin Panel, Go to Stores → Configuration → Klevu Configuration → Product Image Settings
- Modify image width and height
- Click on the Save Config button
- Go to the Data Sync Settings panel
- Make sure for Sync option, All Data is selected. If the option Updates Only is selected, you can change it to the option All Data by switching to the default store view.
- Click on the Sync Data button
- Please make sure your cron is working properly.