By default, Klevu shows the following image when product image is not available.
To replace it with your own placeholder image, please follow the steps below:
- For Shopify and BigCommerce:
Login into Store Admin Panel → Apps → Klevu Search
For Magento and other platforms:
Login into Klevu Merchant Center (https://box.klevu.com) with the registered email id and password - Choose the appropriate store from the drop-down at the top
- Go to Customizations → General Settings
- Find Default Product Thumbnail Image panel
- Enter the public URL of your store's default product thumbnail image when product image is not available
- Click on the Save button