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Placeholder Image

By default, Klevu shows the following image when product image is not available.

 To replace it with your own placeholder image, please follow the steps below:

  1. For Shopify and BigCommerce:
    Login into Store Admin Panel → Apps → Klevu Search
    For Magento and other platforms:
    Login into Klevu Merchant Center ( with the registered email id and password
  2. Choose the appropriate store from the drop-down at the top
  3. Go to Customizations → General Settings
  4. Find Default Product Thumbnail Image panel
  5. Enter the public URL of your store's default product thumbnail image when product image is not available
  6. Click on the Save button


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