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Integration Steps

Klevu is pleased to introduce a fully automated integration with the product review provider Yotpo. Once enabled, your customers will see the star rating of products in your catalog, and all you need to do is configure it within the Klevu Merchant Center.

Configure the Yotpo Connector

Step 1

First, log in to your Klevu Merchant Center. In the bottom left of the screen, you should see a new link called Connectors. Once you click this link you will see a list of the applicable connectors for your store. Find the Yotpo listing and click on CONFIGURE in the bottom right.

Step 2

You will see a Connect button to enable the integration. However, please ensure you are already logged in to your Yotpo account in a separate tab. Take a moment to read and understand all of the information provided on this page before doing so.

When you click Connect, a new popup will prompt for your authorization for connecting Klevu with Yotpo. Click on Authorize and wait for the page to refresh. That’s it, Yotpo is now connected with your Klevu account.

Step 3 (Optional)

Depending on your platform, you may require to change the Product Identifier against which Yotpo collects your product ratings and review. Yotpo usually collects product reviews and ratings at the parent product (in case of the configurable or complex product).

By default, in Klevu this is itemGroupid which is the Parent Product ID. If you use another identifier, choose it from the dropdown and then click on Save.

That’s all there is to it! Klevu will now begin downloading your products' ratings from Yotpo.

Step 4

This guide assumes you are using Klevu JS Theme for your Quick Search, Search Results Page, and/or Category Pages. If you are not, you will need to render the rating stars yourself, using the Klevu attribute rating.

Now that you have configured the connector, You can now display ratings on Quick Search, Results Page, Category Pages. To do so, please navigate to Store Info → Ratings and choose where you would like to display the ratings. For detailed steps, click here.

Disable Yotpo Connector

If for any reason you need to disable the Yotpo connector, it’s as simple as a few clicks. Simply navigate to Connectors → Yotpo once more and click on the DISCONNECT button.

After disabling the connector, Klevu will automatically perform full sync of your catalog in order to revert the changes and remove any Yotpo rating data. If you are unsure about this, please contact support.

For more information, please read our FAQs for the Yotpo Connector.

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